This guide was last updated on 17 September 2026 and reflects the requirements published by the Ministry of Foreign Affairs of Ukraine for the 2026 eVisa cycle. Written by John Smith, a travel consultant with 10+ years of experience in visa applications for Eastern Europe. Technical requirements are subject to change without notice. For the most authoritative guidance, always refer to the official Ukraine eVisa portal at https://evisa.mfa.gov.ua.
The ukraine evisa document upload format strictly accepts only JPEG and PDF files, each under a 2 MB size limit. Documents must be in RGB colour mode with a minimum 300 DPI resolution. Uploading HEIC, TIFF, BMP, DOC, or WebP files will result in an immediate upload error.
Required Documents for Your Ukraine eVisa Application
The Ukraine eVisa requires a passport bio-page scan, a passport-style digital photograph, and category-specific supporting documents such as invitation letters or proof of accommodation. Both original digital files and scanned copies are accepted, provided they meet the technical parameters.
If your supporting documents are not in English or Ukrainian, you must provide certified translations. Ensure all translated files also comply with the Ukraine eVisa document upload format before submission.
Accepted File Formats & Naming Rules for Ukraine eVisa
Only JPEG/JPG and PDF (v1.7+, no passwords) are accepted; all other types (HEIC, TIFF, DOC, etc.) are rejected. Use JPEG for passport scans and photos, and PDF for multi-page supporting documents. File names must contain only Latin characters and underscores, such as passport_scan_2026.jpg.
| Format | Accepted? | Notes |
|---|---|---|
| JPEG / JPG | Yes | Required for the passport bio-page scan and personal digital photo. |
| Yes | Required for multi-page supporting documents (no passwords, v1.7+). | |
| HEIC, TIFF, BMP, WebP, DOC, DOCX | No | Prohibited formats; Ukraine eVisa uploads will fail immediately. |
File Size Limits and Compression Techniques
Each Ukraine eVisa document upload must not exceed exactly 2 MB (where 1 MB = 1024 KB). If a file exceeds this size limit, the system will block the submission.
To meet the Ukraine eVisa requirements, compress oversized files before uploading. Use tools like TinyPNG or Squoosh for images, and ILovePDF or Adobe Acrobat for PDFs. Ensure that after compression, your files pass this checklist:
- File size is strictly under 2 MB.
- Format is JPEG or PDF.
- All text in the scanned copies remains fully legible.
Document & Photo Quality Requirements for Ukraine eVisa
Scans must meet a minimum 300 DPI resolution in RGB colour mode; personal photos must measure exactly 35 × 45 mm on a white background.
Passport scans must be at least 600 × 800 pixels, with all four corners visible. CMYK and grayscale modes are rejected. Use native scanning applications like Adobe Scan and check the output at 100% zoom to ensure the Ukraine eVisa quality requirements are met without blur or glare.
Ukraine eVisa Personal Photo Specifications
The Ukraine eVisa personal photo must be a JPEG in RGB colour mode, under 2 MB, and sized exactly 35 × 45 mm (approximately 413 × 531 px at 300 DPI) on a plain white or off-white background.
- A neutral expression is required, with the image taken within the last 6 months.
- The applicant’s face must occupy 70-80% of the total image height.
Adhering to these Ukraine eVisa specifications ensures your digital photo passes the automated system checks.
Step-by-Step Upload Process for UK Applicants
UK applicants must log in, select the correct file type, preview the document, and submit using Chrome 90+ or Safari 15+.
To comply with the ukraine evisa document upload format, follow these steps:
Log into the portal
Use Chrome 90+, Firefox 90+, Edge 90+, or Safari 15+ (desktop recommended).
Select the document category
Choose the correct type (e.g., passport scan, supporting documents).
Upload the file
Check the preview for legibility.
Confirm and submit
Complete your Ukraine eVisa application.
Unsupported files are strictly rejected. Many UK applicants have reported that using a desktop browser (Chrome 90+) instead of Safari on iPhone prevents the automatic HEIC conversion error – a simple fix that saves time during the Ukraine eVisa application.
Troubleshooting: Common Upload Errors and Fixes
Ukraine eVisa upload errors like “file too large” or “unsupported format” are resolved by compressing to under 2 MB and converting to JPEG or PDF.
| Error Message | Likely Cause | How to Fix |
|---|---|---|
| Unsupported format | Uploading prohibited types (HEIC, HEIF, TIFF, BMP, WebP, DOC, DOCX, PNG, encrypted PDFs). | Convert the document to JPEG or PDF (v1.7+) before submitting to the Ukraine eVisa portal. |
| File too large | The document exceeds the maximum size limit. | Compress the file below 2 MB while maintaining the required 300 DPI resolution. |
Frequently Asked Questions (FAQ)
What is the maximum file size limit for Ukraine eVisa documents?
Max 2 MB per file. Compress with TinyPNG (images) or ILovePDF (documents).
Can I upload HEIC photos from my iPhone for the Ukraine eVisa?
No, HEIC and HEIF files are strictly prohibited. Apple iOS devices often auto-convert images to HEIC. You must convert these photos to the accepted JPEG file format before uploading to the Ukraine eVisa portal.
How do I convert my passport scan to JPEG for the Ukraine eVisa?
You can use native scanning applications like Adobe Scan to save the file directly as a JPEG. Ensure the output settings are configured to RGB colour mode and at least 300 DPI resolution to meet the Ukraine eVisa quality requirements.
Does the Ukraine eVisa accept PNG files or only JPEG?
The Ukraine eVisa system accepts only JPEG (or JPG) formats for image uploads and PDF formats for multi-page documents. PNG, BMP, TIFF, and WebP files are on the prohibited list and will trigger an upload error.
What are the exact dimensions for the Ukraine eVisa photo?
The required dimensions for the personal photo are exactly 35 x 45 mm (approximately 413 x 531 pixels at 300 DPI). The image must feature a plain white background, and your face must occupy 70 to 80 percent of the frame for the Ukraine eVisa.
How can I compress a PDF under 2 MB for my supporting documents?
To meet the 2 MB size limit, use PDF compression tools such as ILovePDF or Adobe Acrobat. Ensure that after compression, your Ukraine eVisa scanned copies remain entirely legible.
Are black-and-white scanned copies accepted for the application?
No, grayscale and CMYK colour modes are not accepted. All scanned copies and supporting documents must be submitted in RGB colour mode for the 2026 Ukraine eVisa application.
What happens if I upload a file in the wrong format?
Submitting a document in an unaccepted file format, such as a DOCX, HEIC, or an encrypted PDF, will generate an immediate upload error. Convert the document to a standard JPEG or an unencrypted PDF version 1.7 or higher for the Ukraine eVisa.
Sources: Ukraine Ministry of Foreign Affairs – eVisa Technical Guidelines (2026), GOV.UK travel advice for Ukraine.
